RELOCATION SUPPORT FOR AMERICANS, CANADIANS & BRITISH

We make moving to Portugal simple.

From NIF to practical relocation guidance — we help you understand the process so you canmove with clarity and confidence.

Trusted by clients from the US, Canada & UK

Personalised Support

One-on-one guidance for your relocation journey.

Save Time & Stress

We handle the paperwork and appointments.

Local Expertise

On-the-ground knowledge you can trust.

LEGAL & SERVICE INFORMATION

Terms & Conditions

Important information about the scope of our services, client responsibilities, and how PortaWay works.

PortaWay is a brand operated by and fully owned by

Destiny Abroad FZ-LLC, a company registered in the United Arab Emirates.

PortaWay is a brand operated by and fully owned by Destiny Abroad FZ-LLC, a company registered in the United Arab Emirates.

1) Scope of Services

PortaWay provides relocation planning, general information, practical guidance, document review, email support, and administrative assistance only.

2) No Legal, Immigration, Tax or Financial Advice

PortaWay is not a law firm, immigration agency, government authority, tax advisor, or financial advisor. No regulated professional advice is provided through the website or services.

3) D7 Pathway Guidance

Any D7-related assistance is limited to general profile assessment, document guidance, checklists, and document review only. PortaWay does not determine legal eligibility, prepare legal submissions, represent clients before authorities, or guarantee visa or residence outcomes.

4) Client Responsibilities

Clients are responsible for providing accurate, complete, and truthful information and for making their own final decisions.

5) Fees, Booking & Refunds

Fees are fixed, non-refundable, and cover the service described only. Consultation fees are non-refundable once the call is booked or missed. Other service fees become non-refundable once work has started, including document review, roadmap delivery, scheduled sessions, or email support, except as required by applicable UAE law.

6) Service Commencement & Delivery

A service is considered commenced once substantive work begins, including intake review, checklist issuance, document review, a scheduled or completed call, roadmap delivery, or email support initiation.

7) No Guarantees

No guarantees are made regarding NIF timing, third-party response times, availability of appointments, D7 or other visa/residence outcomes, approvals, or results from any government or private institution.

8) Third-Party Services

Any referrals to accountants, lawyers, translators, real-estate professionals, banks, or other providers are independent third parties responsible for their own services.

9) Chargebacks & Payment Disputes

Unauthorized or abusive payment reversals may be contested using booking records, communication logs, service records, delivery evidence, document requests, and session records as permitted under applicable law.

10) Limitation of Liability

To the maximum extent permitted by law, PortaWay's liability is limited to the amount paid for the specific service giving rise to the claim. Consequential or indirect liability cannot legally be excluded.

11) Complaints & Governing Law

These terms and any disputes are governed by the laws of the United Arab Emirates. Disputes shall be subject to the exclusive jurisdiction of the courts of Ras Al Khaimah in the UAE.

12) Company & Payments

PortaWay is a brand fully owned and operated by Destiny Abroad FZ-LLC, a company registered in Ras Al Khaimah International Corporate Centre (RAK ICC), UAE. All payments are processed by Destiny Abroad FZ-LLC.

Questions about our terms?

We're here to help. Get in touch if anything is unclear.